1. Who we are and what we do

Oil Dash LLC ("Oil Dash," "we," "us") provides mobile automotive services — oil changes, battery replacement, and brake service — performed at a location you provide, within our service area in and around George County, Mississippi. Our address is 140 Jessie Smith Rd, Lucedale, MS 39452.

We are a mobile light-service provider. We are not a full-service repair shop: we don't perform diagnostics, engine or transmission work, or any service not listed on our site.

2. Booking and scheduling

Submitting a request through our site or by phone is a request for service, not a confirmed appointment. We'll follow up to confirm a day and arrival window. We do our best to keep to that window, but mobile field service can run behind due to traffic, weather, or the job ahead of yours taking longer than expected. Arrival windows are estimates, not guarantees.

3. Your responsibilities

By requesting service, you confirm that:

• You own the vehicle, or you have the owner's permission to authorize work on it.
• You have the right to have work performed at the location you gave us — and where that isn't your own property, you have permission from the property owner, landlord, HOA, or site manager as applicable.
• The location is reasonably level, safe, and legal to work in, with room to work around the vehicle.
• You've told us about any known condition of the vehicle that could affect the work — a previously stripped drain plug, a prior repair, an aftermarket modification, a leak, or a part you already know is failing.
• The vehicle will be accessible, and keys available where needed, at the scheduled time.

If any of these turns out not to be the case and it prevents us from working safely or at all, we may decline or stop the service. See section 14 on trip charges.

4. Where we work

Mobile service happens on your driveway, job site, or lot — not in a controlled shop bay. Automotive fluids can stain concrete, asphalt, and pavers, and some staining is possible even with drip mats and careful work. By requesting mobile service at your chosen location, you accept that risk of surface staining as a normal part of mobile service.

We may decline to work in conditions we judge unsafe — an unstable or steep surface, standing water, active traffic, severe weather, or an unsafe site. If that happens we'll reschedule rather than proceed.

5. Pricing, estimates, and payment

Our published prices are the service charge only. The cost of materials (oil, filters, batteries, pads, rotors) is billed separately based on what's actually sourced for your vehicle, plus our stated markup when we do the sourcing. Mississippi sales tax applies.

Prices quoted before we see the vehicle are estimates. If the work actually needed differs — a different oil capacity, a filter that costs more than expected, a seized fastener — we'll tell you before proceeding, and any change to the price requires your approval first. We will not perform unapproved work and then bill you for it.

We accept cashless payment only: Tap to Pay, Square, PayPal, Cash App, or Zelle. Payment is due on completion unless we've agreed otherwise in writing (see section 16). Unpaid balances may be referred for collection, and you're responsible for reasonable costs of collection to the extent permitted by Mississippi law.

6. Parts and fluids you supply

If you supply your own parts or fluids, we'll install them at your direction, but:

• We provide no warranty of any kind on parts or fluids we did not supply.
• We are not responsible for a customer-supplied part being the wrong specification, defective, counterfeit, or unsuitable for your vehicle, or for damage resulting from that.
• If a customer-supplied part turns out to be wrong or defective after we've begun, the service charge and any trip charge still apply.

7. Recommended service you decline

If we identify something we recommend addressing — worn pads, a leak, a battery near end of life — we'll document it and tell you. You're free to decline. If you decline recommended service, you accept responsibility for that decision, and we're not responsible for later failure or damage arising from the specific condition we told you about and you chose not to address.

8. Pre-existing conditions

If our technician finds a pre-existing issue while performing your service — a leak, a worn part, a previously damaged fastener, or another problem unrelated to the work requested — we'll document it with photos and let you know. We won't perform or charge for additional work without your approval first.

Some pre-existing conditions can turn into a failure during otherwise routine work: a drain plug or oil pan already stripped or cross-threaded by a previous service, a lug stud already stretched, a corroded bleeder screw, a fastener already seized. Where a component fails because it was already compromised before we touched it — and not because of how we performed the work — that failure is not our responsibility. We document vehicle condition with timestamped photos on every job specifically so this is a question of record rather than a question of memory.

9. Our workmanship warranty

This is what we stand behind.

We warrant our own workmanship for 90 days from the date of service. If something we did was done incorrectly — a filter not properly seated, a fastener not properly torqued, a drain plug not properly tightened — contact us and we will correct our work at no charge to you.

Parts and fluids we supply carry whatever warranty the manufacturer provides. We'll help you make a manufacturer warranty claim, but we aren't the warrantor of parts we didn't make.

This warranty doesn't cover: normal wear; damage from continued driving after a problem became apparent; work performed or altered by someone else after our visit; customer-supplied parts (section 6); or conditions we identified and you declined to address (section 7).

10. Limitation of liability — consequential damages

Please read this section carefully. It limits certain damages you could otherwise recover from us.

To the fullest extent permitted by Mississippi law, Oil Dash is not liable for indirect, incidental, special, or consequential damages arising out of or relating to our services — specifically including lost wages, lost income or profits, loss of use of the vehicle, rental car or alternate transportation costs, towing, missed appointments, or delay — even where we have been advised such damages are possible.

This limitation applies to economic and consequential losses of that kind. It does not apply to direct physical damage to your vehicle caused by our own faulty workmanship, and it does not apply to personal injury. See section 11.

11. What we do not limit or disclaim

We are not asking you to waive our negligence.

Nothing in these terms limits, waives, or disclaims Oil Dash's responsibility for:

• Personal injury or death caused by our conduct
• Direct physical damage to your vehicle caused by our own negligent or faulty workmanship
• Gross negligence, recklessness, willful misconduct, or fraud
• Any liability that cannot be limited or disclaimed under Mississippi law

If we damage your vehicle through our own mistake, that's ours to fix. We carry insurance for exactly that reason.

12. If something goes wrong — tell us first

If you believe a service we performed caused a problem, contact us at admin@oildashllc.com or by phone as soon as you notice it, and before having the vehicle repaired elsewhere, so we have a fair opportunity to inspect the vehicle and, if the fault is ours, correct it.

This matters practically: once another shop has disassembled or repaired the work, it's often impossible for anyone to determine what actually happened. Giving us a reasonable chance to inspect before repairs is a condition of our workmanship warranty in section 9.

If continuing to drive the vehicle would be unsafe, don't — stop driving it and contact us. Nothing here asks you to keep driving a vehicle you believe is unsafe.

13. Photos and job documentation

We photograph vehicle condition and completed work on every job, with timestamps. These records exist to protect both of us: they document what condition the vehicle was in when we arrived and what work was actually performed. We keep them as part of your service record — see our Privacy Policy for how they're handled.

14. Cancellations, no-shows, and access

Please give us reasonable notice if you need to cancel or reschedule — reply to a confirmation text or call us.

If we arrive as scheduled and can't perform the service because the vehicle isn't there, isn't accessible, keys aren't available, or the location turns out to be unsafe or not permitted, we may charge a trip charge for the visit. We'll always tell you the amount before charging it.

15. Text messages

When you request service you can optionally check a box to receive text messages about your service — confirmations, technician updates, receipts, and service reminders. This is optional; you can book without it. Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel, or HELP for help. Full details are in our Privacy Policy.

16. Fleet and business accounts

If you're booking on behalf of a business, you confirm you're authorized to do so and to bind that business to these terms. Fleet accounts may be invoiced on agreed terms rather than paid at time of service; those terms are set in writing between us. Section 10's limitation on consequential damages applies with particular force to fleet work — we are not liable for vehicle downtime, lost routes, or lost business.

17. Used fluids and environmental handling

We remove and properly dispose of used oil, filters, and other waste generated by our service, in accordance with applicable regulations. Used fluids remain our responsibility once collected.

18. Weather and events outside our control

We're not liable for delay or inability to perform caused by things outside our reasonable control — severe weather, road closures, vehicle breakdown, supplier failure, power or network outages, illness, or emergencies. We'll reschedule as promptly as we can.

19. Governing law and venue

These terms are governed by the laws of the State of Mississippi, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to our services will be brought in the state or federal courts serving George County, Mississippi, and both of us consent to that venue.

20. If part of this is unenforceable

If any provision of these terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest of these terms remain in full effect.

21. Changes to these terms

If these terms change in a material way we'll update the date at the top of this page. The terms in effect on the date of your service are the ones that apply to that service.

22. Contact us

Questions about these terms: admin@oildashllc.com